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Security Policy
Payment Security
TF takes the responsibility of protecting our customers' credit card information very seriously. We use the most advanced encryption technology supported by the payment gate way company One Pay and the Vietcombank, a member of Visa/Master Card Security Center. Our payment secure page encrypts all of your personal information (including name, address, credit card number and its security code....) so that it cannot be read over the Internet.
In addition to implementing highly secure online protection methods, a phone contact with TF customers is also as important part of this process. We seek your cooperation and ask that you provide TF with a valid contact phone number to enable us to reach you and verify that you, as the cardholder, have approved the TF transaction;

Fraud Detection
The advanced technology used by OnePay Payment Gateway makes it virtually impossible for our customers' credit card information to be used fraudulently. Moreover, credit card 's information security is augmented through Aristion Fraud monitoring system (created by Master). Every transaction made on tftravel.com.vn's payment secure page will be verified by Aristion Fraud monitoring system to check for any possibilities for fraud. In addition, OnePAY has organized fraud management, coordinated tightly with TF Travel to build up and do the process of risk management in the organization. If a detection is made we will check with the customer immediately to confirm whether the purchase had really occurred.
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Hanoi Head Office:
- Email: info@tftravel.com.vn
HCM Office:
- Email: tfsaigon@tftravel.com.vn